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This post was written by Craig Karpe of Jembizsolutions.com

Your attitude has an impact on your company, customers and colleagues. Perhaps attitude is best defined as a state of mind. That state of mind is revealed through our behavior, tone of voice, and body language. Below are some thoughts to help improve and keep a positive attitude.

Make a choice
Everyday we have two choices. You can head out to work and decide to be friendly, happy and productive or you can decide to be negative, angry and victimized. Regardless of what is going on in your life you make that choice everyday whether you realize it or not.

Fake it until you make it
Although you may not always feel at your best no one else around you ever needs to know that. Your ability to appear positive while on the job, even if your not, can have many positive outcomes.

Surround yourself with positive people
It is important to remember that not only do you have control over your own attitude but you also have the ability to choose whom you will spend time. The more positive people you surround yourself with the easier it is to maintain a positive outlook. Choosing to be around negative people will damage your attitude and your reputation.

Ask for feedback
Although conducting a self analysis is helpful, asking those around us to give us feedback on how we are doing will help provide a more honest, less biased outlook. Sometimes how we see ourselves is different than how we are seen by others.

A positive attitude is displayed by individuals that:

• Always think about what to do next
• Love to figure out new ways to improve service
• Delight in finding ways to please customers
• Enjoy people
• Always pitch in, even if it’s not their job
• Never let personal problems stop them from getting the job done
• Focus on finding creative ways to satisfy customers
• Take responsibility without blaming other people or departments
• Fix problems, rather than finding fault

Tags: Body language, Feedback, Health

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